Monday 30 October 2017

Is it possible to reverse funds transferred to the wrong account via NEFT/RTGS?

It is almost impossible to reverse the funds once transferred via NEFT, RTGS or IMPS. If beneficiary account number to which you have transferred the funds is wrong; in that case, the funds will get reversed to your own account from which you have initiated the transaction. Also, if IFSC Code is wrong, in such case, your transaction may not be completed.
However, if by mistake, you transferred funds to wrong account, then try the following steps to get the funds reversed to your account:
  • Meet the branch manager with written application: If your funds have already reached the wrong account of a different branch or bank, only the destination bank where the beneficiary holds the account can help in reversing the funds. Meet the branch manager of your branch and initiate a written or e-mail request to the destination bank or branch to take necessary actions for reversing the funds.
  • Raise complaint: If your branch or the branch concerned is not helping you to sort this out after repeated requests or visits, you can raise a complaint against the bank with their higher authorities.
  • Legal Action: If the wrong beneficiary does not allow for a reversal of funds, the bank can take a legal action on the account holder. Legal action can also be initiated from your end, if you know the details of the wrong beneficiary. The legal option is to be used only as a last resort.
HOW TO PREVENT FUNDS TRANSFER TO A WRONG ACCOUNT?
Especially relevant, if you try to transfer funds via NEFT, RTGS, and IMPS during your internet banking, in that case, you need to add a beneficiary account for your requirements. Most probably, this avoids the mistake of fund transfer into the wrong account. Just before are transferring a sizable amount online, do a ‘test’ transfer with an amount that is small. And, check with the beneficiary, if the amount has been received. If yes, then transfer the residual funds you want to transfer. Hence, it's far better to obtain the internet banking facility activated for your account.

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